Refund Policy

Last updated: 10.11.2025

1. Overview

Payments for UniversiTest subscriptions purchased through Paddle are processed by Paddle, our authorized Merchant of Record. Refunds are handled exclusively by Paddle in accordance with their refund policy and applicable consumer protection laws.

2. How to Request a Refund

Customers may request a refund directly through Paddle using the payment confirmation email or by contacting Paddle’s support team. For more details about the refund process, please refer to Paddle’s refund policy.

3. Legal Entity

Legal Entity: "VEBAİMOON" Məhdud Məsuliyyətli Cəmiyyəti
Trading Name: WebAIMoon