Frequently Asked Questions (FAQ)
General Questions
What is "UniversiTest"?
UniversiTest is a web-based platform that makes it easy for educators and educational institutions to create and share online exams, quizzes, and surveys, and to track the results.
Do I need to download any software to use the platform?
No, UniversiTest is entirely web-based. All you need is a device with internet access and a modern web browser (like Chrome, Firefox, Safari, etc.).
For Instructors
How can I create an exam?
After logging into your account, click the "Create New Exam" button on your Dashboard. Follow the step-by-step instructions to enter the exam title, questions, and correct answers.
How do I share the exam I created with students?
Once you create an exam, the platform will generate a single use unique 6-digit code for you. Simply share this code with your students. They can start the exam by entering the code in the "Student Join" section on the homepage.
For Students (Participants)
Do I need to register to take an exam?
No, students are not required to register. All you need is the exam code provided by your instructor and your full name.
What happens if my internet connection is lost during the exam?
Our platform automatically saves your answers. Once your internet connection is restored, you can resume the exam from where you left off (provided the total exam time has not expired).
Account & Billing
What is the difference between the Free and Premium plans?
The Free plan is designed for you to test the basic features of the platform. Premium plans offer additional tools like creating more exams, accepting more participants, and an AI assistant. You can see a detailed comparison on our Pricing page.
Can I get my money back if I change my mind after payment?
Yes, we offer a 14-day money-back guarantee for first-time buyers. For more details, please see our Refund Policy.
What are AI credits and how do they work? (For Premium+)
AI credits are a special resource provided in the Premium+ plan. You can use these credits to have our AI assistant automatically generate questions or exam topics for you. Each request consumes a certain amount of credits.